{"id":"180a29b9-aa9a-49ba-93bd-8f61632952f3","slug":"smile-it-service-1","name":"Smile IT Service","bgm_category":"tech","category":"Mobile phone repair shop","subcategories":["Computer support and services","Cell phone store","Computer repair service","Computer service","Computer store","Mobile phone repair shop","Electronics repair shop","Phone repair service"],"district":"Chatuchak","sub_district":"Chom Phon","neighborhood":"Chatuchak","address":"ห้างยูเนี่ยนมอลล์ ชั้นB เลขที่ห้อง BD, 0754 Lat Phrao 1, Chom Phon, จตุจักร, Bangkok 10900","postal_code":"10900","latitude":13.8135989,"longitude":100.5615934,"status":"published","is_active":true,"noindex":false,"updated_at":"2026-05-23T19:34:15.650Z","last_checked_at":"2026-05-23T19:34:15.650Z","google_rating":4.9,"google_review_count":"631","price_range":null,"phone":"+66 82 761 9023","website":"https://www.smileitservices.co","cover_image":null,"opening_hours":{"Friday":["11AM-9PM"],"Monday":["11AM-9PM"],"Sunday":["11AM-9PM"],"Tuesday":["11AM-9PM"],"Saturday":["11AM-9PM"],"Thursday":["11AM-9PM"],"Wednesday":["11AM-9PM"]},"description":"Smile IT Service operates out of the basement floor of Union Mall in Chatuchak, Room BD0754, which puts it inside one of Bangkok's most tech-focused shopping destinations. The location makes it convenient whether you are coming from the Chatuchak Park MRT station or the Mo Chit BTS stop, both a short walk away.\n\nThe shop covers laptops, smartphones, and tablets across a wide range of brands. That includes screen replacements, battery swaps, charging port repairs, keyboard issues, water damage assessment, and software troubleshooting. If your device has a common repair problem, this is the kind of specialist shop that stocks parts and turns jobs around faster than manufacturer service centres.\n\nEnglish-capable staff is a practical selling point in a city where explaining a technical problem through a language gap adds stress to an already frustrating situation. At Smile IT, you can describe what went wrong, get a clear diagnosis, and agree on pricing before any work starts.\n\nThe shop is part of a multi-branch operation, which means standardised service processes and access to a broader parts inventory than a single independent technician can maintain. The Union Mall branch carries a 4.9-star rating from over 600 reviewers, a number that reflects consistent execution rather than a lucky run of good feedback.\n\nOrder a diagnostic first if you are unsure of the problem. Worth asking about turnaround time upfront, as common repairs like screen replacements are often completed same-day or next-day. Lead with your device model and a description of the issue when you arrive so the technician can check parts availability immediately.\n\nBuilt for anyone working in Bangkok who relies on their devices and cannot afford a week of downtime waiting on a slow repair queue.","our_take":"Built for expats and anyone who needs device repairs without the communication barrier. The Union Mall Chatuchak branch is easy to reach by BTS or MRT, sits in a tech-dense shopping environment, and carries strong ratings across hundreds of reviews. Bring your device for a diagnosis and a repair timeline on the same visit.","custom_description":null,"hook":"Your laptop screen is cracked, your phone will not charge, and you need a fix before Monday. Smile IT Service in Union Mall's basement handles laptop, phone, and tablet repairs with fast turnaround and staff who can talk you through the issue in English.","meta_title":null,"meta_description":null,"og_title":null,"og_description":null,"og_image":null,"twitter_card":"summary_large_image","canonical_url":null,"is_featured":false,"is_verified":true,"amenities":["Gender-neutral toilets","Service options: On-site services","Offerings: Repair services","Crowd: LGBTQ+ friendly","Crowd: Transgender safe space","Parking: Free parking lot"],"property_specs":null,"features":{"Crowd":{"LGBTQ+ friendly":true,"Transgender safe space":true},"Other":{"LGBTQ+ friendly":true,"Identifies as women-owned":true},"Parking":{"Free parking lot":true},"Payments":{"Debit cards":true,"Credit cards":true,"NFC mobile payments":true},"Amenities":{"Gender-neutral toilets":true},"Offerings":{"Repair services":true},"Recycling":{"Batteries":true,"Electronics":true},"Accessibility":{"Wheelchair-accessible toilet":true,"Wheelchair-accessible seating":true,"Wheelchair-accessible car park":true,"Wheelchair-accessible entrance":true},"Service options":{"On-site services":true},"From the business":{"Identifies as women-owned":true}},"attributes":{"email_enrichment":{"found":false,"checked_at":"2026-08-24T14:20:00.657Z"}},"faq_items":[],"ai_generated_image":false,"street_view_image":null,"owner_uploaded_image":null,"has_real_photo":false,"image_source":"removed_pending_placeholder","image_generated_at":null,"menu_link":null,"line_id":null,"google_maps_url":"https://www.google.com/maps/place/Smile+IT+Service/@13.813598899999999,100.56159339999999,14z/data=!4m8!1m2!2m1!1sSmile+IT+Service!3m4!1s0x30e29dffb5185a35:0x474e5223fabeb247!8m2!3d13.813598899999999!4d100.56159339999999","subscription_tier":"free","description_generated_at":"2026-05-23T19:34:15.650Z","content_status":"approved","focus_keyword":null,"wifi_available":null,"created_at":"2026-02-20T13:24:13.427Z","owner_verified_at":null}