DHL eCommerce Thailand
93/1 Witthayu Rd, GPF Witthayu Towers, Tower B, 2nd Floor, Lumphini, Pathum Wan, Bangkok 10330
Built for volume, not one-off parcels. If you sell on Shopee, Lazada, or your own storefront and need reliable COD remittance and API integration, this is the network that handles scale. The ServicePoint drop-off model beats queuing at a post office, and the THB 50,000 COD ceiling covers most consumer orders without splitting transactions.
DHL eCommerce Thailand provides domestic parcel delivery and fulfillment services for e-retailers, SMEs, brands, and enterprise customers operating in the Thai market. The network supports same-day delivery across Bangkok and Greater Bangkok, AM delivery (next-day by noon) for upcountry destinations, and a 97% next-day success rate nationwide.
The infrastructure runs on 151 last-mile depots, over 2,000 vehicles, and 700 public ServicePoints where sellers drop off parcels for dispatch. Cash on Delivery is a core feature. Remittance completes in under three days, and individual shipment COD values go up to THB 50,000. Direct API integrations connect the platform to major e-commerce systems, so inventory and shipping sync without manual entry.
The Witthayu Road office sits on the second floor of GPF Witthayu Towers, an 18-storey office complex on Wireless Road in the Lumphini district. You reach it via the Tower B elevator. This is the corporate headquarters for business account setup and support, handling inquiries by phone at +66 2 029 0999 during weekday business hours.
The service is built for online sellers managing recurring shipment volume, not walk-in consumers mailing a single package. If your business runs on marketplace platforms or direct e-commerce and you need a logistics partner that handles COD settlement, nationwide coverage, and backend integration, the network delivers at scale. The weekday-only office hours (Monday to Friday, 9AM to 5:30PM) reflect the B2B focus.